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Restoring purchase issue

PostPosted: Sun Sep 02, 2018 11:04 pm
by sherry0212
Hello:
I played the game in 2016 and bought Ajax and Dr. Graff on my ipad. I switched to my phone and noticed all my progress are gone. I also cannot restore the champions since there isn't an option. I have icloud enabled. I would like to know how can I solve the problem and get my progress back, or at least be able to restore the champions that I have bought. I still have the purchase history of the heroes.

I wrote to [email protected], and it's been over a month and I haven't heard anything back from them

Re: Restoring purchase issue

PostPosted: Mon Sep 03, 2018 7:37 am
by RaZoR LeAf
The iPhone and iPad are different versions.

Re: Restoring purchase issue

PostPosted: Wed Sep 05, 2018 12:07 am
by sherry0212
But how are they different when they are the same IOS account? They are both IOS version. Or does that mean I need to pay twice for the same in-game purchase?

Re: Restoring purchase issue

PostPosted: Sat Sep 08, 2018 9:01 am
by sherry0212
I have been able to play it on my iphone a while back too, those data were all there. All I want is a restore link